Microsoft

Let Inga Tell You: Has technology become too technical?

Let Inga Tell You: Has technology become too technical?

LET INGA TELL YOU:

I've been using computers, printers and scanners for several decades now so you'd think I'd have the hang of them. But every new version becomes increasingly unfriendly and unworkable. Am I just getting stupider? No, don't answer.

My personal theory is that technology has just become too technical.

When I had to replace my 2005 3-in-1 printer-scanner recently — a machine that was so user-friendly that I never had to read the instruction manual — I ended up returning two of its successors for being so utterly user-hostile that I simply couldn't make them work. It goes without saying that there is no longer an instruction manual...

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