Serafini receives five-star award

Michelle Serafini, sales associate at Coldwell Banker Residential Brokerage La Jolla, has her third consecutive year Five Star “Best in Client Satisfaction” Real Estate Agent Award.

Crescendo Business Services, a Minneapolis-based research company, surveyed more than 31,000 San Diego-area residents who had recently bought homes. They were asked to evaluate only real estate agents who they knew through personal experience, and to evaluate them based upon nine criteria: customer service, communication, finding the right home, integrity, negotiation, marketing the home, marketing knowledge, closing preparation and overall satisfaction. The resulting list is an elite group, representing less than 7 percent of the real estate agents and brokers in San Diego area.

Serafini is also a Certified Previews Property Specialist, Certified International Property Specialist (CIPS) and Transnational Referral Certified (TRC) agent. She specializes in coastal and luxury property sales, representing buyers, sellers and investors.