Marrokal Design and Remodeling puts its customers first
Whether breathing new life into a kitchen or an entire home, people are the number one priority at Marrokal Design & Remodeling.
“The best marketing I can do today is how I treat my current clients,” said company president Gary Marrokal, who founded his business in 1981.
The company has received numerous awards, including 2010 Remodeler of the Year from Professional Remodeler magazine and the Better Business Bureau’s Torch Award for Marketplace Ethics, which it received three times, most recently in 2011.
“Design awards are great, but when someone sends a letter saying that we exceeded their expectations, that to me is the biggest award,” he said.
The design-build process at Marrokal Design & Remodeling begins and ends with communication, which is crucial to keep a project on schedule and on budget. Weekly meetings are held to discuss the status of each project, during both the design and construction phases.
Marrokal’s recently expanded, 4,100-square foot design center includes a top-tier staff of ASID-certified interior designers, design consultants and project managers. At the center, located at 9474 Kearny Villa Road, homeowners can peruse a large selection of materials, including custom kitchen cabinetry, tile, countertops, lighting, flooring and other design flourishes.
“It’s a great team,” said Gary Marrokal, a native San Diegan who launched his career in the late 1960s as a carpenter. “They surround our clients to find out what they want, giving them recommendations that best fit their individual style.”
The team at Marrokal is constantly upgrading its technology and design education to keep ahead of industry trends.
“We don’t’ compete against the other remodelers in town — and there’s some good ones — we compete against ourselves,” Marrokal said.
To schedule an appointment with the design center, call (619) 441-9300 or go to www.marrokal.com.
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